Privacy Policy

Last revised March, 2nd 2020.

Obitia, LLC values your privacy. Please read this Privacy Policy carefully before using the Obitia.com website (the “Website”) operated by Obitia, LLC  (“us”, “we”, “our”, “Obitia”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. Obitia, LLC is a Florida Limited Liability Corporation d/b/a Obitia and Obitia.com.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, funeral homes, users and others, who wish to access or use the Website.

By accessing or using the Website you agree to be bound by this Privacy Policy.  If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information may we collect and store?

We receive and may store any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to: electronic mail, regular mail, and phone calls.

The information that we collect and store includes information that may be used to identify you, such as the name of the company that you are employed by or represent, your first and last name, your telephone number, your electronic mail address, your postal address, and billing information, which may include but is not limited to credit card numbers, expiration dates, zip codes and security codes.

We also collect and store information that includes but is not limited to the name of the deceased, relationship to the deceased, birthdate of the deceased, deceased current location, preferred visitation date, and preferred funeral date. We also collect and store information that pertains to the funeral arrangement including but not limited to funeral home location, funeral home pictures, funeral home description, basic services of the funeral home and staff, embalming, cosmetic preparation, details of the urn, cremation, transportation, funeral coach, acknowledgment cards, memorial folders/prayer cards, registration book and death certificates.

How may we use your information?

We may use information that you provide to us for the following: to provide you with and inform you of Obitia.com services (and our affiliates services), to create leads for funeral providers if you have requested and agreed to a call from a funeral provider, to manage your account, to respond to your questions and comments, to communicate with you, to solicit information from you, to resolve disputes, to prevent potentially prohibited or illegal activities, and to enforce our Terms of Use.

Should Obitia become aware of potential or in fact prohibited or illegal activities performed or to be performed by you, Obitia may supply any and all of your information to law enforcement authorities. Notwithstanding the above, Obitia may provide any and all of your information to law enforcement authorities upon request by such authorities. We will not share you personal information with law enforcement without detecting evidence of illegal activity or without a properly served subpoena.

Obitia may also use your information to compile bulk data on funeral home arrangements. In compiling this data, Obitia will not include your first and last name, contact information, billing information, street address, or any other personally identifying information. Obitia may include any and all other information Obitia sees fit, including your city, state, and zip code which is not personally identifying to you.

With whom we share your information?

We may share any and all of your information with the following:

  • Third-party vendors, including but not limited to: funeral providers, bill-processing companies, customer service, marketing, and fraud prevention. We may also grant third- parties access to the Website and your information as needed to operate the Website or provide advertising. Third-party vendors will only be supplied your information on an as-needed basis.
  • Referring websites: if you have clicked on the Obitia.com website through another website, we may share some information about you with the referring website and vice-versa. Please note that we do not control the actions, or the policies of the referring/referred website and we highly advise you read the Privacy Policy and Terms of Use of every website that you visit.
  • Law enforcement officials if we suspect fraud, prohibited, illegal activities or we are served a subpoena.
  • The United States government upon official request by the government.
  • We may provide information to third-parties that are interested in bulk funeral arrangement data. This data will not include your first and last name, your billing information, or your street address or any other personally identifying information.

Other than as set out above, you will be notified when personal information about you will be shared with third-parties, and you will have an opportunity to choose not to have us share such information.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Obitia may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package.
  • Test content on the Website.
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better user experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website. You may also delete your cookies at any time, this will also keep you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under thirteen (13) send personal information to us, we will use that information only to respond directly to that child to inform him or her that they cannot use the Website.

Opting out of us collecting personal information

You may not opt-out of us collecting personal information if you wish to take advantage of the services that require personal information. If you have already submitted information to the website, you may request that we delete all of your information. In order to do so, please email Obitia support at [email protected].

Changes to Privacy Policy

Obitia reserves the right to make any changes to this Privacy Policy at any time without notice.

Questions?

If you have any questions about this Privacy Policy, please contact us at [email protected].

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